Privacy Policy
Last updated: 11/9/2026
1. Introduction
At Tunami, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI music streaming platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, such as:
- Name and username
- Email address
- Profile information (bio, avatar, location)
- Social media links (optional)
- Authentication data
2.2 Content Information
When you upload content, we collect:
- Audio files and metadata
- Track titles, descriptions, and tags
- AI tool information used for generation
- Cover art images
- Upload timestamps and modification history
2.3 Usage Information
We automatically collect certain information about your device and usage:
- IP address and device information
- The country you connect from, worked out from your IP address and stored on your account (country only, never your city or exact location). We publish totals per country on our home page, never linked to a person
- Once a day, whether or not you are signed in, we count one visit under the country you connect from. Only the daily total per country is kept; no identifier, IP address or account is stored with it
- Browser type and operating system
- Pages visited and time spent
- Listening history and preferences
- Search queries
- Interaction with other users (likes, follows, comments)
2.4 Survey Answers
When you answer a Tunami survey (such as the Creator plans survey), we keep your answers linked to your account. Only the Tunami team sees them. We use them to decide what to build, and we may contact you about it, for example when plans you asked to hear about launch.
2.5 Community Posts
What you post in the Community (threads, replies and the tracks you attach) is public, with your profile name and a link to your profile. Your e-mail address is never shown. We keep the date and time of each post, and, when one is removed, who removed it and why.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process uploads and manage your content
- Personalize your experience and recommendations
- Send you technical notices and support messages, and account notices (such as changes to our Terms) by e-mail
- Send you news, surveys and reminders in your notification bell and by e-mail. You can stop these e-mails at any time with the unsubscribe link in each one or in Settings; account notices are still sent
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect and prevent fraudulent or illegal activities
- Enforce our Terms of Service and other policies
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
4.1 With Your Consent
We may share your information with your explicit consent or at your direction.
4.2 Public Information
Information you choose to make public (profile info, uploaded tracks, comments) is visible to other users.
4.3 Service Providers
We may share information with third-party service providers who assist us in operating our platform:
- Cloud storage providers (Google Cloud)
- E-mail delivery (Google)
- Analytics services
- Content delivery networks
- Authentication services
4.4 Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Regular backups and disaster recovery procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account information: Retained until you delete your account
- Uploaded content: Retained until you delete it or your account
- Usage logs: Retained for up to 2 years
- Backup data: Retained according to our backup policy
7. Your Rights and Choices
You have certain rights regarding your information:
- Access: Request a copy of your personal information
- Update: Correct or update your information
- Delete: Request deletion of your account and information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we use your information
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze platform usage and performance
- Personalize content and recommendations
You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your information remains protected.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or platform notification.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: privacy@tunami.ai
Data Protection Officer: dpo@tunami.ai
13. Additional Rights for EEA Users
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.
By using Tunami, you acknowledge that you have read and understood this Privacy Policy.